Gaya APA

Milner, Joseph M, Olsen, Tava Lennon. (). Service-Level Agreements in Call Centers : Perils and Prescriptions . : .

Gaya Chicago

Milner, Joseph M, Olsen, Tava Lennon. Service-Level Agreements in Call Centers : Perils and Prescriptions. : , . Text.

Gaya MLA

Milner, Joseph M, Olsen, Tava Lennon. Service-Level Agreements in Call Centers : Perils and Prescriptions. : , . Text.

Gaya Turabian

Milner, Joseph M, Olsen, Tava Lennon. Service-Level Agreements in Call Centers : Perils and Prescriptions. : , . Print.