Gaya APA
Murthy, Nagesh N., Challagalla, Goutam N., Vincent, Leslie H., Shervani, Tasadduq A.. ().
The Impact of simulation training on call center agent performance : A field-based investigation .
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Gaya Chicago
Murthy, Nagesh N., Challagalla, Goutam N., Vincent, Leslie H., Shervani, Tasadduq A..
The Impact of simulation training on call center agent performance : A field-based investigation.
:
,
.
Text.
Gaya MLA
Murthy, Nagesh N., Challagalla, Goutam N., Vincent, Leslie H., Shervani, Tasadduq A..
The Impact of simulation training on call center agent performance : A field-based investigation.
:
,
.
Text.
Gaya Turabian
Murthy, Nagesh N., Challagalla, Goutam N., Vincent, Leslie H., Shervani, Tasadduq A..
The Impact of simulation training on call center agent performance : A field-based investigation.
:
,
.
Print.