Gaya APA

Pieterson, Willem, Ebbers, Wolfgang. (). The use of service channels by citizens in the Netherlands : implications for multi-channel management . : .

Gaya Chicago

Pieterson, Willem, Ebbers, Wolfgang. The use of service channels by citizens in the Netherlands : implications for multi-channel management. : , . Text.

Gaya MLA

Pieterson, Willem, Ebbers, Wolfgang. The use of service channels by citizens in the Netherlands : implications for multi-channel management. : , . Text.

Gaya Turabian

Pieterson, Willem, Ebbers, Wolfgang. The use of service channels by citizens in the Netherlands : implications for multi-channel management. : , . Print.