Gaya APA

LOVELOCK, Christopher H.. (1991). Services marketing (2nd ed.). London, UK: Prentice-Hall International.

Gaya Chicago

LOVELOCK, Christopher H.. Services marketing. 2nd ed. London, UK: Prentice-Hall International, 1991. Text.

Gaya MLA

LOVELOCK, Christopher H.. Services marketing. 2nd ed. London, UK: Prentice-Hall International, 1991. Text.

Gaya Turabian

LOVELOCK, Christopher H.. Services marketing. 2nd ed. London, UK: Prentice-Hall International, 1991. Print.