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To Wait or Not to Wait: Two-Way Functional Hazards Model for Understanding Waiting in Call Centers

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Judul Seri

JOURNAL OF THE AMERICAN STATISTICAL ASSOCIATION [JASA]; Vol.113 No.524 December 2018

No. Panggil

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Penerbit

: .,

Deskripsi Fisik

p. 1503-1514

Bahasa

English

ISBN/ISSN

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Klasifikasi

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Tipe Isi

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Tipe Media

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Tipe Pembawa

-

Edisi

-

Subjek

PENALIZED LIKELIHOOD
ALTERNATING DIRECTION METHOD OF MULTIPLIERS
CALL CENTER WORKFORCE MANAGEMENT
HUMAN PATIENCE
LOW RANK STRUCTURE
SMOTTH HAZARD SURFACE

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Pernyataan Tanggungjawab

Gen Li, Jianhua Z. Huang and Haipeng Shen

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