Gaya APA

Costin, Harry Ivan. (1999). Strategies for quality improvement : TQM, reengineering, and ISO 9000 (2nd ed.). Fort Worth: Dryden Press.

Gaya Chicago

Costin, Harry Ivan. Strategies for quality improvement : TQM, reengineering, and ISO 9000. 2nd ed. Fort Worth: Dryden Press, 1999. Text.

Gaya MLA

Costin, Harry Ivan. Strategies for quality improvement : TQM, reengineering, and ISO 9000. 2nd ed. Fort Worth: Dryden Press, 1999. Text.

Gaya Turabian

Costin, Harry Ivan. Strategies for quality improvement : TQM, reengineering, and ISO 9000. 2nd ed. Fort Worth: Dryden Press, 1999. Print.