Gaya APA
Rao, Ashok, Martin, John, Kopp, Robert J., Carr, Lawrence P., Dambolena, Ismael, Rafii, Farshad, Schlesinger, Phyllis Fineman. (1996).
Total quality management : a cross functional perspective .
New York:
John Wiley & Sons.
Gaya Chicago
Rao, Ashok, Martin, John, Kopp, Robert J., Carr, Lawrence P., Dambolena, Ismael, Rafii, Farshad, Schlesinger, Phyllis Fineman.
Total quality management : a cross functional perspective.
New York:
John Wiley & Sons,
1996.
Text.
Gaya MLA
Rao, Ashok, Martin, John, Kopp, Robert J., Carr, Lawrence P., Dambolena, Ismael, Rafii, Farshad, Schlesinger, Phyllis Fineman.
Total quality management : a cross functional perspective.
New York:
John Wiley & Sons,
1996.
Text.
Gaya Turabian
Rao, Ashok, Martin, John, Kopp, Robert J., Carr, Lawrence P., Dambolena, Ismael, Rafii, Farshad, Schlesinger, Phyllis Fineman.
Total quality management : a cross functional perspective.
New York:
John Wiley & Sons,
1996.
Print.