Gaya APA

Taormina, Tom, Brewer, Keith A. (2002). Implementing ISO 9001:2000 : the journey from conformance to performance . Upper Saddle River, NJ: Prentice Hall.

Gaya Chicago

Taormina, Tom, Brewer, Keith A. Implementing ISO 9001:2000 : the journey from conformance to performance. Upper Saddle River, NJ: Prentice Hall, 2002. Text.

Gaya MLA

Taormina, Tom, Brewer, Keith A. Implementing ISO 9001:2000 : the journey from conformance to performance. Upper Saddle River, NJ: Prentice Hall, 2002. Text.

Gaya Turabian

Taormina, Tom, Brewer, Keith A. Implementing ISO 9001:2000 : the journey from conformance to performance. Upper Saddle River, NJ: Prentice Hall, 2002. Print.