Gaya APA
Timm, Paul R., Jones, Christopher G.. (2004).
Technology and customer : service principles and practice .
Upper Sadle River:
Pearson.
Gaya Chicago
Timm, Paul R., Jones, Christopher G..
Technology and customer : service principles and practice.
Upper Sadle River:
Pearson,
2004.
Text.
Gaya MLA
Timm, Paul R., Jones, Christopher G..
Technology and customer : service principles and practice.
Upper Sadle River:
Pearson,
2004.
Text.
Gaya Turabian
Timm, Paul R., Jones, Christopher G..
Technology and customer : service principles and practice.
Upper Sadle River:
Pearson,
2004.
Print.