Gaya APA

Bloomberg, Jason, Schmelzer, Ronald. (2006). Service orient or be doomed! : how service orientation will change your business . Hoboken, NJ.: John Wiley.

Gaya Chicago

Bloomberg, Jason, Schmelzer, Ronald. Service orient or be doomed! : how service orientation will change your business. Hoboken, NJ.: John Wiley, 2006. Text.

Gaya MLA

Bloomberg, Jason, Schmelzer, Ronald. Service orient or be doomed! : how service orientation will change your business. Hoboken, NJ.: John Wiley, 2006. Text.

Gaya Turabian

Bloomberg, Jason, Schmelzer, Ronald. Service orient or be doomed! : how service orientation will change your business. Hoboken, NJ.: John Wiley, 2006. Print.