Gaya APA
Kasper, Hans, Gabbott, Mark, Helsdingen, Piet van. (2006).
Services marketing management : a strategic perspective (2nd ed.).
West Sussex, England:
John Wiley.
Gaya Chicago
Kasper, Hans, Gabbott, Mark, Helsdingen, Piet van.
Services marketing management : a strategic perspective.
2nd ed.
West Sussex, England:
John Wiley,
2006.
Text.
Gaya MLA
Kasper, Hans, Gabbott, Mark, Helsdingen, Piet van.
Services marketing management : a strategic perspective.
2nd ed.
West Sussex, England:
John Wiley,
2006.
Text.
Gaya Turabian
Kasper, Hans, Gabbott, Mark, Helsdingen, Piet van.
Services marketing management : a strategic perspective.
2nd ed.
West Sussex, England:
John Wiley,
2006.
Print.