Gaya APA

Evans, James R.. (2008). Quality and performance excellence : management, organization, and strategy (5th ed.). Mason, OH.: Thomson South-Western.

Gaya Chicago

Evans, James R.. Quality and performance excellence : management, organization, and strategy. 5th ed. Mason, OH.: Thomson South-Western, 2008. Text.

Gaya MLA

Evans, James R.. Quality and performance excellence : management, organization, and strategy. 5th ed. Mason, OH.: Thomson South-Western, 2008. Text.

Gaya Turabian

Evans, James R.. Quality and performance excellence : management, organization, and strategy. 5th ed. Mason, OH.: Thomson South-Western, 2008. Print.