Gaya APA

Montgomery, Douglas C., Jennings, Cheryl L., Pfund, Michele E.. (2011). Managing, controlling, and improving quality . Hoboken, NJ.: John Wiley.

Gaya Chicago

Montgomery, Douglas C., Jennings, Cheryl L., Pfund, Michele E.. Managing, controlling, and improving quality. Hoboken, NJ.: John Wiley, 2011. Text.

Gaya MLA

Montgomery, Douglas C., Jennings, Cheryl L., Pfund, Michele E.. Managing, controlling, and improving quality. Hoboken, NJ.: John Wiley, 2011. Text.

Gaya Turabian

Montgomery, Douglas C., Jennings, Cheryl L., Pfund, Michele E.. Managing, controlling, and improving quality. Hoboken, NJ.: John Wiley, 2011. Print.