We present a deep learning algorithm to provide personalized feedback on creative appeals, written content intended to persuade readers to undertake some action. Such appeals are widespread in mark…
In a series of 10 studies, we find that people are more likely to make virtuous decisions on paper than on a digital device because they perceive choices on paper as more real (i.e., tangible, actu…
Sellers may display unreasonably high prices (in high-cost oriented contexts) that are never accepted or would surely be discounted through bilateral bargaining. Conversely, general or vague prices…
We examine a large-scale mandatory food labeling regulation to identify its effects on consumer behavior. We take advantage of exogenous variation in product-labeling status from the gradual and as…
This paper develops an oligopoly model in which firms first choose capacity and then compete in prices in a series of advance-purchase markets. We show that the existence of multiple sales opportun…
We study the market for fake product reviews on Amazon.com. Reviews are purchased in large private groups on Facebook and other sites. We hand-collect data on these markets and then collect a panel…
New technology measures TV viewer tuning, presence, and attention, enabling the first distinctions between TV ad viewability and actual ad viewing. We compare new and traditional viewing metrics to…